Course Overview

This course will provide participant a much needed knowledge of computer hardware and trouble shooting. Enabling them to identify and rectify the computer hardware, software related problems.  With the help of this course the participant will be able to understand the hardware specifications that are required to run operating system and various application programs.  Also,  upgrading of existing hardware / software as and when required. 

Computer Hardware and Trouble shooting(Basic)

Introducing Hardware

Understand what takes place with the computer's hardware when the computer operates in a normal fashion

Introducing Operating Systems

Operating system basics, Types of operating system

PC Repair Fundamentals

Learn about tools you'll need as a PC support technician, Learn how to develop a preventive maintenance plan and what to include it, Learn how to work inside a computer case, Learn what happens when you first turn on a PC before the OS is loaded

Form Factors and Power Supplies

Learn about different form factors and computer cases, Learn how electricity is measured, Learn how to troubleshoot electrical problems

Processors and Chipsets

Learn about the many different processors used for personal computers and notebook computers, Learn about chipsets and how they work, Learn how to keep a processor cool using heat sinks and coolers, Learn how to install and upgrade a processor

Motherboards

Learn about the different types of motherboards and how to select one, learn how to support and configure a motherboard, Learn how to install or replace a motherboard, Learn how to troubleshoot a motherboard and processor

Upgrading Memory:

Learn about the different kinds of physical memory and how they work, Learn how to upgrade memory, Learn how to troubleshoot problems with memory

Hard Drives

Learn about hard drive technologies(IDE,SATA,SCSI etc), Learn how to install a hard drive, Learn how to partition & format a hard drive, Learn how to solve hard drive problems

Installing and Supporting I/O Devices

Learn about the general approaches you need to take when installing and supporting I/O devices, Learn about keyboards, Learn how to work with the mouse and other pointing devices, Learn about monitors and video cards and how they relate to the system, Learn how to use ports and expansion slots for add-on devices, Learn how to troubleshoot I/O devices, including keyboards, pointing devices, and video

Multimedia Devices and Mass Storage

Learn about multimedia devices such as sound cards, digital cameras, and MP3 players, Learn about optical storage technologies such as CD and DVD, Learn how certain hardware devices are used for backups and fault tolerance, Learn how to troubleshoot multimedia and mass storage devices

Installing Windows Operating systems

Checking the system requirements, Basic preparation before installation, Installing OS from CD or a Thumb drive, Installing device drivers and patches

Installing & configuring software

Checking the system requirement, Learn about windows execution files, Learn how to install the software in a specified path, Updating software, Repairing & uninstalling software’s from a PC

Troubleshooting windows Startup issues

Learn about various Error messages, Analysing issues like computer “hangs” or stops responding, Analysing other unexpected behavior, Checking the software incompatibility or configuration problems, Checking boot configuration, Checking Drivers Checking Services, Analyse hardware problems

PCs on a Network

Learn about different types of physical network architectures, Learn how networking works with Windows, Learn how to install a network card and connect to a network, Learn how to set up and secure a wireless network, Learn about troubleshooting tools and tips for network connections.

Securing your PC

Learn how to install and configure Antivirus software, learn how to install and configure a Firewall, Learn how to install and configure an Antispyware, Learn how to use other third-party tools to troubleshoot PC problems.

Supporting Printers and Scanners

Types of Printers & Scanners, installing and configuring Printers & Scanners, Troubleshooting Printers & Scanner related issues

Course Content:

BIOS and CMOS

Learn about standard CMOS Setup, Learn about BIOS Features Setup, Learn about BIOS Security, Learn about Power Management,Learn how to setup Boot Options

Advanced Hard disk configuration and troubleshooting

Using command line tools to troubleshoot hard disks, Using manufactures diagnostics tools, Zeroing a hard disk

Troubleshooting windows startup problems using advanced tools

Using windows recovery console, Working with Safe modes, System restore and recovery, Using third-party tools

Windows BSOD troubleshooting

Basic STOP Error (Blue Screen of Death) Troubleshooting Analyse issues like: Services, applications, or drivers are faulty or incompatible, Hardware problems, Disk or file system corruption, Firmware or BIOS outdated or incompatible Viruses

Installing dual OS in a single hard disk

Installing and configuring multi boot ,Installing Linux and Windows or dual windows OS etc.

Using Linux boot disk to partition and configuring hard disk

Use advanced Linux tools to repair and configure hard disks

Learn about windows system files & Registry entries

Understanding .INI files, Understanding CONFIG.SYS and AUTOEXEC. BAT, Using Windows configuration tools like MSCONFIG, WINIPCFG and SYSEDIT, Tips when re-installing Windows, Understanding the Windows Registry, Modifying Windows Registry entries

Using administrative tools to troubleshoot PC issues

Using System Properties, Using Services, Using Performance, Using Security Configuration and Analysis, Using System Information, Using Local Users and Groups, Using Shared Folders, Using Event Viewer, Using Device Manager, Using the Microsoft Management Console

Changing file systems

Types of file systems, Changing file system

Using DOS commands to configure and troubleshoot PC

Using various DOS commands to trouble shoot PC issues, Learn about DOS batch file programming, Using DOS commands in Safe modes

Setting up file and printer share on PC

Setting up file and folder share,Controlling and assigning access, Sharing a printer from one pc to another

Learn about Windows workgroup and domains

Learn about windows WORKGROUP Joining with a workgroup, Access control, Learn about a windows domain, Joining to a domain, Domain vs. workgroup

Using hidden windows tools

Using hidden windows tools to troubleshoot pc Using third-party tools

Using computer management console

Learn about computer management console in detail, Setting up local security policies, Control user and pc using computer management console

Using Disk management

Learn about disk management utility, Configuring hard disk using disk management, Resize hard disk using disk management, Health check

Setting up network printers

Learn about network enabled printers, Assigning an IP for the printer, Installing a network enabled printer